We strive to deliver your orders as quickly as possible. Our estimated delivery time is between 3-7 business days, depending on the shipping destination. Please note that delays may occur due to unforeseen circumstances.
2. SHIPPING COSTS
Shipping costs may vary based on the delivery location and total order value. The exact shipping fee will be displayed during checkout.
3. ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
4. RETURN POLICY
We accept returns within 14 days from the delivery date. To be eligible for a return, items must be unused, in their original packaging, and accompanied by the purchase receipt.
5. REFUND PROCESS
After we receive and inspect your returned item, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
6. DAMAGED OR DEFECTIVE PRODUCTS
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damaged item. We will arrange a replacement or refund as necessary.
7. CONTACT INFORMATION
If you have any questions about our delivery and return policy, please contact us:
Phone: +90 224 443 52 75
Email:[email protected]Address:
Eclipse Maslak Business Center C Block No:33, 34485 Sarıyer, İstanbul, Turkey
